The following terms and conditions outline the rules and regulations for the use of our platform. By using our platform, you accept these terms and conditions in full. Please do not use our platform if you disagree with these terms and conditions.
In these terms and conditions, the following words have the following meanings:
Stokkee," "we," "us," or "our" refers to Stokkee B2B Marketplace.
"Platform" refers to the Stokkee website, mobile application, and any related services provided by us.
"Seller" refers to any registered user who lists ingredients on the platform for sale.
"Buyer" refers to any registered user who purchases ingredients from the platform.
"Ingredients" refers to any personal care ingredients offered for sale on the platform.
"Subscription Plan" refers to the Advanced and Enterprise plans which can be selected by sellers for using the platform.
To use our platform, you must register an account by providing accurate and complete information. You must be 18 years or older to register.
Users are responsible for maintaining the confidentiality of their login information and all activities that occur under their account.
You agree to use the platform only for lawful purposes and in compliance with these terms and conditions.
You may not use the platform in any way that could damage, disable, overload, or impair the functioning of our servers or networks.
We reserve the right to modify, suspend, or discontinue the platform at any time without prior notice.
You may need to create a Stokkee account, access it, and have a valid payment method associated with your account to use certain Stokkee services.
If an issue arises with your selected payment method, we may charge any other valid payment method associated with your account.
When using Stokkee's services, you are responsible for maintaining the confidentiality of your account data and password, and for restricting access to your computer and other devices.
You are accountable for any activities conducted from your account or using your password.
Stokkee may use your email to send you promotions, notices, and/or alerts about new distributors that may have compounds of interest based on your previous requests.
The use of your contact information for these purposes will be in accordance with our privacy policies and applicable legal regulations regarding the sending of commercial electronic communications.
The seller must be a registered business and must provide accurate and complete information about their company and ingredients.
Sellers are responsible for the accuracy and completeness of their ingredient listings, including ingredient descriptions, images, pricing, and availability.
As a marketplace for chemical ingredients, Stokkee strives to be as accurate as possible in the descriptions provided by sellers. However, we do not guarantee that such descriptions are accurate, complete, reliable, current, or error-free.
If you believe that an ingredient offered on Stokkee does not meet its description, you must resolve it directly with the seller in accordance with their policies.
Stokkee is not responsible for the quality, safety, accuracy, or suitability of the compounds provided by suppliers.
Stokkee will not be liable for direct, indirect, incidental, special, or consequential damages resulting from the misuse of chemical compounds obtained through the Stokkee platform. This includes but is not limited to, damages for loss of profits, business interruption, or loss of information.
Sellers agree to create bids on the platform following the terms agreed upon with the buyer.
Sellers agree to fulfill orders promptly and to provide accurate and timely information to buyers regarding the status of their orders.
Sellers and buyers are responsible for all shipping and handling costs associated with their ingredients.
Sellers may select a subscription plan for the usage of the platform. Advanced and Enterprise plans come with additional features and tools.
Buyers are responsible for providing accurate and complete information for their orders, including shipping and billing information.
Buyers must pay for their orders promptly and under the terms agreed upon with the seller.
Buyers may not purchase prohibited ingredients or ingredients for resale without the express permission of the seller.
Buyers may not use the platform to engage in fraudulent or illegal activities.
We encourage buyers and sellers to resolve any disputes that may arise between them through direct communication.
We reserve the right to suspend or terminate the account of any user for any reason, including but not limited to non-compliance with these terms and conditions.
All products listed on Stokkee are subject to the terms and conditions agreed upon directly between the buyer and the seller.
Stokkee does not engage in shipping contracts nor store any chemicals listed on the platform. Ownership and risk of loss for the products transfer directly between the buyer and the seller when the products are delivered to the respective carrier, as agreed by both parties.
You expressly consent that the seller may charge your purchase at the time the products are shipped or as per the terms agreed upon between both parties.
Stokkee does not take ownership of any returned chemical or compound.
Stokkee does not offer refunds since, as a B2B platform, it only facilitates the negotiation and/or the purchase of raw materials, which the seller/distributor ships from their warehouse to the buyer's warehouse. The seller retains ownership of the product for returns.
Sellers may use the platform for free or select one of the subscription plans, Advanced or Enterprise, for additional features and tools.
The Advanced and Enterprise plans come with different features and pricing, which can be found on our website at www.stokkee.com
Subscription plans are billed monthly or annually in advance and can be canceled at any time.
Stokkee acts as an intermediary for chemical ingredients when requesting samples through the sample program.
The client understands that Stokkee does not directly control the shipping process by the suppliers.
Stokkee is not responsible for samples that arrive damaged, incomplete, or with specifications different from those stated in the documents.
Stokkee will support the client in making a new request if necessary.
The Stokkee sample program team will ensure that samples are properly packed and shipped correctly. However, Stokkee is not responsible for damages or losses that occur during transit to the client's final destination.
Confidentiality
Stokkee is committed to maintaining the confidentiality of the client's identity and the nature of the products in development.
The client's name will not be disclosed to suppliers or third parties.
If necessary to request a sample, Stokkee will provide information about the application in which the samples will be used, as well as technical details that the client does not consider sensitive.
The location where the development will take place may also be shared, in accordance with the chemical regulations of each country.
Limitation of Liability
Stokkee is not responsible for the quality, safety, accuracy, or suitability of the samples provided by suppliers.
Stokkee will not be liable for direct, indirect, incidental, special, or consequential damages resulting from the use of samples obtained through the sample program. This includes but is not limited to, damages for loss of profits, business interruption, or loss of information.
Quality and Use of Samples
The samples provided through the sample program are solely for evaluation and development purposes and should not be used for commercial production.
The client must follow all usage instructions and warnings provided by the supplier. This includes but is not limited to, following instructions on the safe handling of samples, proper storage, and any other specific requirements of the supplier to avoid risks and ensure product quality.
Client Responsibility
The client is responsible for providing accurate and complete information about their needs and projects.
Any errors or inaccuracies in the information provided may affect the sample request and delivery process.
The client understands that the process of requesting and obtaining samples takes time and that Stokkee cannot commit to delivering a certain number of samples per month.
The acquisition of samples depends on the policies of chemical distributors and other factors beyond Stokkee's control.
Program Modifications and Termination
Stokkee reserves the right to modify, suspend, or terminate the sample program at any time and without prior notice. Any changes to the program terms will take effect immediately upon publication on our platform.
The platform and all products and services provided through the platform are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement.
In no event shall we be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of the platform, even if we have been advised of the possibility of such damages.
This section will survive any termination or expiration of these terms and conditions.
Intellectual Property: Stokkee, LLC and its licensors own all intellectual property rights in and to the platform, including but not limited to trademarks, logos, copyrights, and trade secrets. You acknowledge that you do not acquire any ownership rights by using the platform.
Indemnification: You agree to indemnify, defend, and hold Stokkee B2B Marketplace and its affiliates, officers, directors, employees, and agents harmless from any claims, damages, losses, liabilities, and all costs and expenses of defense, including but not limited to attorneys' fees, resulting directly or indirectly from a claim by a third party that arises in connection with your use of the platform, including but not limited to your use of the platform to provide or purchase ingredients.
Termination: We reserve the right to terminate your use of the platform at any time, for any reason or no reason, with or without notice to you. Upon termination, you must immediately cease all use of the platform and any ingredients or services obtained through the platform. Any provision of these terms and conditions that by its nature should survive termination will survive termination, including but not limited to the sections on Intellectual Property, Indemnification, and Disclaimer and Limitation of Liability.
Modification: We reserve the right to modify these terms and conditions at any time, without prior notice. You are responsible for regularly reviewing these terms and conditions for any changes. Your continued use of the platform after any modifications indicates your acceptance of the modified terms and conditions.
Governing Law and Jurisdiction: These terms and conditions shall be governed by and construed under the laws of the United States, without giving effect to any principles of conflicts of law. Any legal action or proceeding arising under or in connection with these terms and conditions shall be brought exclusively in the state or federal courts, and you consent to the jurisdiction of such courts.
Entire Agreement: These terms and conditions, together with any additional terms to which you agree when using particular elements of the platform, constitute the entire agreement between you and Stokkee concerning the use of the platform. If any provision of these terms and conditions is found invalid or unenforceable, the remaining provisions shall be enforced to the fullest extent possible, and the remaining provisions of the terms and conditions shall remain in full force and effect.
